Leatherman Tool |
25-YEAR Limited Warranty
If within 25 years from the purchase date of your genuine Leatherman® tool you find any defect in material or workmanship, you can count on us to make it right with fast warranty service.
To obtain warranty service, return your tool to Leatherman Tool Group. Depending on the tool defect, we will decide whether to repair your tool or replace it with a product of equal or greater value
You are responsible for shipping costs to our factory or an authorized service center. When you return your tool, be sure to use an insured shipping method. We cannot be responsible for items that do not reach us or our local authorized service centers.
This warranty does not cover abuse, alteration, unauthorized or unreasonable use of your Leatherman tool. This warranty does not cover sheaths, accessories, imprinting or color finishes.
Leatherman Tool Group is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.
Ship To:
Leatherman Tool Group, Inc.
ATTN: Warranty
12106 NE Ainsworth Circle
Portland, OR 97220
Unfortunately, we can not be responsible for tools that never reach us. In the package, please include your name, return address and a brief description of the problem. Please do not ship us your tool sheath.
Warranty E-mail: tool warranty@leatherman.com
I can't live without my Leatherman for even a day. Can you just send me the parts I need?
Our products are designed to be disassembled by factory-trained technicians only. Repaired tools are reassembled (and the pivot posts cemented) to ensure proper tension for optimum tool performance. Attempting to disassemble a Leatherman tool yourself may result in lost components and compromised tool functionality. It may also void your warranty protection.
Why did my tool rust? Although your tool is manufactured from 100% stainless steel, it may still be subject to rust, corrosion or sticking. No stainless steel is literally "stainless." A better description is "corrosion resistant."
If the tool is exposed to water or sticky substances, we recommend thoroughly rinsing it in fresh water, dry and oiling immediately. Use a light machine oil or penetrating type oil such as WD-40®, paying particular attention to the pivot areas. Periodic oiling of your tool will inhibit rust and sticking.
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